If a cancellation request is logged after an order has already been shipped out or delivered, it will be processed as a return with a 25% restocking fee + $6 return shipping label and are granted in the form of merchandise credits.

To submit a return request it must be within thirty (30) days of the date of purchase.

All sales final for:

  • Used, open, or registered test kits.

  • Probiotics that have been used.

  • Premium report.

  • All international orders.

  • Thryve Gut Health Kits and Probiotics

Did this answer your question?