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Orders & Shipping
Orders & Shipping
12 articles in this collection
Written by
Ombre Support
Order
When can I expect my order to arrive?
View your tracking info to get an estimated arrival time.
Written by
Ombre Support
Updated over a week ago
Do you ship to international customers?
Written by
Ombre Support
Updated over a week ago
Cancellations, Refunds and Exchanges
I tried my probiotics and I don’t like them. Can I return them?
Written by
Ombre Support
Updated over a week ago
Can I return a product that I purchased and shipped internationally?
Written by
Ombre Support
Updated over a week ago
What if I need to change or cancel my order after I have already placed it?
Written by
Ombre Support
Updated over a week ago
Can I exchange my probiotics?
Written by
Ombre Support
Updated over a week ago
How do I return or exchange a product?
Written by
Ombre Support
Updated over a week ago
Cancellations and returns
Written by
Ombre Support
Updated over a week ago
Can I get a refund?
Written by
Ombre Support
Updated over a week ago
Replacements
I forgot to register my gut health kit ID.
Written by
Ombre Support
Updated over a week ago
My test kit came damaged / leaked. Can I get a replacement?
Written by
Ombre Support
Updated over a week ago
My vial leaked. Can I get a replacement?
Written by
Ombre Support
Updated over a week ago