If a cancellation request is logged after an order has already been shipped out or delivered, it will be processed as a return with a 25% restocking fee + $6 return shipping label and are granted in the form of merchandise credits.
To submit a return request it must be within thirty (30) days of the date of purchase.
All sales final for:
Used, open, or registered test kits.
Probiotics that have been used.
All international orders.